Policies & Customer Service 


Payment Methods:
We accept Visa and MasterCard. If you would rather send a check or money order, along with your order form 
it can be sent to:

Natural Choice in Lighting
103 Temple Road
Temple, Maine 04984

Order: order@naturalchoicelighting.com 

Contact us: info@naturalchoice lighting.com 

Phone & Fax: 1.207.779.0830
Call between 9:00 A.M. and 5:00 P.M. Eastern Standard Time.
(After 5:00 PM. (EST) this phone MAY BE answered by a machine,  please leave your Name and Number and best time for US to RETURN your call, or if you prefer, you may leave your order. Don't forget you  can fax orders too!!)

Sales Tax
Sales tax is only required for orders that are being 
shipped to an address in Maine.


International Orders

At the current time we are not shipping to addresses outside the continental U.S. 

Dealer's/Wholesale  inquires are 
always  welcomed.
Lampshades are our main business and we do sell them separately! Let us know the special sizes and hardware you require for lampshades to fit your lamp bases. Many designs 
and colors as well as fabrics are available. 

For more details on dealer's/wholesale:

Contact us for your options: 
info@naturalchoice lighting.com 

Shipping Methods: We prefer to ship by UPS 
whenever possible. The day your package is shipped we will send you an e-mail with your UP tracking number (and give you brief instructions on how to 
do this) so you can follow the delivery of your purchase to your door.
Shipping Chart

 Privacy Policy: We value our customers and treat
them the way we would like to be treated, with respect
and privacy! Your mailing address, e-mail address, phone 
number, Credit card numbers, in other words, ANY
personal information you supply us with WILL NOT BE
GIVEN TO ANYONE ELSE, OR SOLD TO ANYONE
ELSE, FOR ANY PURPOSE, EVER!!!!
All information is
used strictly in house reference to your orders, and helping us communicate with you. 


Guarantee: We stand behind every product that
we make and offer a 100% Satisfaction guarantee!!!! 

However, If you find you need to return an item, we 
ask you
notify us by either e-mailing us or calling 
our toll free number:1-877-803-7337,within 10 days.
Please retain all original packing materials as this 
will be needed for a refund
to be issued. We are
sorry but all Custom and personalized orders cannot
be returned.


Do we have a Catalog or Brochure? 
Because we are constantly adding new designs, 
paint colors, paper colors
and accent trims, we don't  
have a printed catalog or brochure. Watch for
our
new selections online! 

Our Company has been Dunn &
Bradstreet rated for over 25 years.


Refund Policy:

We work with you before you place your custom
order regarding size,
design, colors, and trims. 
Please be very sure of your selections before
you order as we do not offer refunds on any custom
orders.
 We have developed a very good method for 
shipping our lamps and shades and very seldom
have a problem with damaged goods. If a package
is damaged you must keep it, and all of the 
packaging material for UPS to inspect.

 Please notify us promptly by either e-mail, 
phone or mail of any damage and we will instruct
you on how to return the product.
 
 We will not accept any returns without prior
 authorization.

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Natural Choice in Lighting
All photos, graphics & text © 1996-2006 
are the property of: The Natural Choice in Lighting
All rights reserved. Copyright 1996
Revised: October 17, 2006